FAQs
Frequently Ask Questions
You can reach our customer support team through our toll-free hotline, email, or by visiting one of our branches. Visit the "Contact Us" page on our website for specific contact information and hours of operation. We are here to assist you with any questions or concerns you may have.
To apply for a loan or mortgage, please visit our nearest branch or apply online through our website. We offer various loan products with competitive interest rates. Our experienced loan officers will guide you through the application process.
In case of a lost or stolen card, please contact our 24/7 customer support hotline immediately to report it. For suspected fraudulent activity, notify us promptly so we can take steps to secure your account and investigate the issue.
Setting up online banking is easy. Just visit our website and follow the step-by-step instructions in our online banking guide. You can also enroll in bill payment services through online banking to conveniently pay your bills electronically.
While we don't charge fees for using our ATMs, using ATMs from other banks may incur additional charges. Please review our fee schedule on our website to understand the potential costs associated with ATM usage.
You can deposit money into your account through various methods, including visiting our branches, using ATMs, mobile check deposit, and electronic transfers. Check our "Ways to Deposit Funds" page for detailed information on each option.
You can easily check your account balance by logging into our secure online banking portal. Once logged in, you'll have access to your account balance, transaction history, and more. If you need assistance with online banking setup, please refer to our online banking guide or contact our customer support team.
The minimum balance requirement for our savings accounts varies depending on the type of account you choose. Please refer to our "Account Fees and Requirements" page on our website for specific details regarding minimum balances and any associated fees.
We offer a variety of accounts, including savings, checking, and fixed deposits. Each account type has unique features and benefits. Visit our "Accounts" page on our website to explore the details of each account and compare them to find the one that best fits your financial goals.
To open a new account with us, you can visit any of our branches or apply online through our website. Make sure to bring a valid ID, proof of address, and other required documents. Our friendly staff will assist you in choosing the right account type that suits your needs.